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This course is specifically designed for those students who aspire to become a Tour Guide, work at tourist attractions and activities or even work within the exciting adventure tourism sector of the industry.  An exciting range of job opportunities exist in this specialised area of the industry and students are given a lot of opportunity to use their new skills, training and knowledge during their time on Campus to help ensure they are prepared and work ready.

Travel & Tourism Subjects

• Identify and self-evaluate the demands of a specific role in a tourism workplace 23755
• Demonstrate knowledge of communication and customer service theory in a tourism workplace 23758
• Provide customer service experiences in a tourism workplace 23759
• Describe the legal rights & responsibilities of employees & employers in a tourism workplace 23768
• Demonstrate knowledge of the tourism industry 23766
• Demonstrate knowledge of the sales function within tourism workplace 23769
• Perform calculations for a tourism workplace 18237
• Demonstrate knowledge of teamwork 24873
• Demonstrate knowledge of New Zealand as a tourist destination 18212
• Demonstrate knowledge of specific NZ regions as tourist destinations 18228
• Sell, process, and advise foreign exchange for travel 3750
• Demonstrate cross cultural communication skills 18226

Computing and Business Subjects

• Demonstrate and apply knowledge of a personal computer 2780
• Manage and project data in a personal computer 2781
• Produce information using word processing functions 112
• Create a computer spreadsheet to provide a solution for organisation use 2785
• Use computer technology to research and present a topic 5948
• Produce desktop published documents for organisation use 2789

Tourism Operations & Guiding Subjects 

Leading a tour group through an attraction

• Present information orally to an audience 9692
• Demonstrate knowledge of support mechanisms for customers with specific needs 18227
• Present the characteristics of Aotearoa New Zealand as a visitor destination 5562

Meet and greet passengers at an airport

• Demonstrate verbal communication in a wide range of tourism contexts 23764
• Read and comprehend work-related documents in English for a tourism workplace 23761

Becoming a tour guide professional

• Prepare an interpretation plan 18311
• Demonstrate knowledge of leadership skills in a tourism context 25349

Setting up your own group tour

• Research and market a group tour 18222

Qualifications Achieved

• Sir George Seymour College Certificate in Tourism Operations & Guiding*
• National Certificate in Tourism (Core Skills) Level 3
• 44 credits towards a National Certificate in Tourism (Tour Guiding) Level 4

SPECIAL FEATURES

Experience New Zealand

This New Zealand familiarisation trip offers you the chance to experience the best of New Zealand tourism.  To be eligible you simply need to be on track for graduation and be meeting the attendance requirements.  You may find yourself at a destination such as the Bay of Islands, Rotorua, Wellington, Nelson or Queenstown.  This exciting trip allows you to experience every aspect of the tourism industry, from different forms of transportation and accommodation, through to attractions, activities and shows.  Climb the Harbour Bridge, soak in a hot pool, go bungy jumping, jet boating or luging, what will you do?  This three day trip is included in the cost of the course. 

In the final week you will have the opportunity to lead a group through an attraction, putting what you have learnt into practice.  You will organise and deliver the commentary, share information on the attraction and be able to answer questions from your group.  This feature will be a highlight for many students and one they can add to their CV.