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On completion of your Certificate in Travel, Tourism and Business consider going on to complete a specialised aviation course on flight attending. This is the most comprehensive International Flight Attending training course in Australasia. This in-depth course covers everything from in-flight service through to emergency evacuations, fire fighting and crew resource management.

Travel & Tourism Subjects

• Identify and self-evaluate the demands of a specific role in a tourism workplace 23755
• Demonstrate knowledge of communication and customer service theory in a tourism workplace 23758
• Provide customer service experiences in a tourism workplace 23759
• Describe the legal rights & responsibilities of employees & employers in a tourism workplace 23768
• Demonstrate knowledge of the tourism industry 23766
• Demonstrate verbal communication in a wide range of tourism contexts 23764
• Demonstrate knowledge of the sales function within tourism workplace 23769
• Perform calculations for a tourism workplace 18237
• Demonstrate knowledge of teamwork 24873
• Demonstrate knowledge of New Zealand as a tourist destination 18212
• Demonstrate knowledge of specific NZ regions as tourist destinations 18228
• Sell, process, and advise foreign exchange for travel 3750
• Demonstrate cross cultural communication skills 18226
• Demonstrate knowledge of ground terminology and products used in the travel industry 25193
• Produce and check numerical documents for the travel industry 25194
• Explain travel brochures and travel-related documents 25195
• Identify and access travel product information and travel-related information 25503
• Process short haul ground travel requirements using a computer reservation system 25506
• Demonstrate knowledge of work travel geography 25508
• Provide quotations, complete reservations, and process travel arrangements for customers in a retail travel environment 25499
• Demonstrate knowledge of retail travel operations 25504
• Process short haul air travel requirements using a computer reservation system 25505
• Use a travel management system to manage client files and process travel arrangements for clients 25507
• Demonstrate knowledge of Australia as a tourist destination 18211
• Demonstrate knowledge of wholesale travel operations 25509
• Advise on and sell travel insurance 18220

Computing and Business Subjects 

• Demonstrate and apply knowledge of a personal computer 2780
• Manage and project data in a personal computer 2781
• Produce information using word processing functions 112
• Create a computer spreadsheet to provide a solution for organisation use 2785
• Use computer technology to research and present a topic 5948
• Discuss the social implications of information technology 5968
• Produce desktop published documents for organisation use 2789
• Produce documents for a workplace using a computer 24872

Preparation for Employment Subjects

• Curriculum Vitae
• Interview Techniques
• Strategies for Employment
• Personal Presentation

Plus Certificate in International Flight Attending

Aviation & Flight Attending Subjects

• Manage first aid in emergency situations 6400
• Provide basic first aid 6401
• Provide basic life support 6402
• Demonstrate ability to manage air services emergencies 9244
• Identify, as a flight attendant, major aircraft components 9245
• Demonstrate knowledge of introductory aviation terminology 21834
• Provide information about specifi ed regions in New Zealand as visitor destinations 18228
• Demonstrate knowledge of dangerous goods and hazardous items in the aviation industry 21837
• Manage basic medical issues affecting aircrew and passengers 25457
• Demonstrate knowledge of alcoholic and non-alcoholic beverages on board an aircraft 21840
• Provide food and beverage services on board an aircraft 21841
• Demonstrate knowledge of & comply with food hygiene requirements on board an aircraft 21842
• Demonstrate ability to manage passengers on board an aircraft 21843
• Demonstrate knowledge of and use of aircraft safety and emergency equipment 21844
• Carry out fire fighting procedures on board an aircraft 21845
• Demonstrate knowledge of crew resource management on board an aircraft 25453
• Demonstrate knowledge of and apply conflict management on board an aircraft 25455
• Demonstrate knowledge of airport geography 17357
• Collaborate within a group/team which has an objective 11101
• Present information orally to an audience 9692

Qualifications Achieved

• Sir George Seymour College – Certificate in Travel, Tourism & Business
• National Certificate in Tourism (Core Skills) Level 3
• National Certificate in Travel Level 3
• National Certificate in Computing Level 3
• Amadeus Certificate
• Certificate in International Flight Attending issued by Travel Careers & Training Ltd
• First Aid Certificate
• Aviation Certificate issued by Airline Training Solutions
• 64 credits towards National Certificate in Aviation (Flight Attendants) Level 4

Experience New Zealand

This New Zealand familiarisation trip offers you the chance to experience the best of New Zealand tourism.  To be eligible you simply need to be on track for graduation and be meeting the attendance requirements.  You may find yourself at a destination such as the Bay of Islands, Rotorua, Wellington, Nelson or Queenstown.  This exciting trip allows you to experience every aspect of the tourism industry, from different forms of transportation and accommodation, through to attractions, activities and shows.  Climb the Harbour Bridge, soak in a hot pool, go bungy jumping, jet boating or luging, what will you do?  This three day trip is included in the cost of the course. 

Distinction Student

Are you wanting to be the best and have the travel and tourism industry recognise your abilities? Sir George Seymour offers top performing students the opportunity to excel. A Distinction student is a student who has attended class every day and has passed all the unit and modules in the qualification. These students then go forward to sit two distinction exams – one written and one practical to become one of the elite group of students known as Distinction Students. This achievement is recognised both at graduation and through the presentation of an exclusive certificate.

First Class Facilities

This programme includes training in the best flight attendant training facility in New Zealand.  Train in facilities that Pacific Blue and Qantas Jetconnect use for their flight attendant training.  Complete an evacuation going down the 737 slide, experience pre-boarding, pre-flight take off and landing procedures all onboard the 737 cabin trainer which is boh CAA and CASA approved.